Shop Assistant / Cashier – Clicks Group
Reference Number: click_024681
Location: Rustenburg Mall, Rustenburg
Closing Date: 17 April 2026
Job Type: Permanent
Industry: FMCG & Retail
EE Position: Yes
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Overview:
- Clicks Group is hiring a Shop Assistant / Cashier to support store operations.
- The role focuses on customer service, point of sale (POS) operations, and merchandising.
- The position aims to create a positive and efficient shopping experience for customers.
- The successful candidate will represent the brand and promote customer satisfaction.
- This is a permanent opportunity within a well-known retail company.
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Job Purpose:
- To deliver excellent customer service at all times.
- To handle point of sale transactions accurately and efficiently.
- To support store operations through merchandising and housekeeping.
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Key Responsibilities:
- Process customer purchases quickly and accurately at the POS.
- Handle cash safely and responsibly.
- Scan items and ensure correct pricing at checkout.
- Promote and register customers for the Clicks ClubCard programme.
- Inform customers about promotions, specials, and offers.
- Deliver friendly, professional, and helpful customer service.
- Maintain clean, organised, and well-stocked shelves.
- Ensure proper merchandising according to store standards.
- Stay updated on products, promotions, and store activities.
- Assist with general housekeeping and store cleanliness.
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Knowledge Requirements:
- Basic mathematics for handling transactions.
- Understanding of retail/FMCG operations.
- Knowledge of merchandising and promotional activities.
- Basic understanding of stock management.
- Customer service principles.
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Skills:
- Strong communication skills.
- Good customer service and interpersonal skills.
- Problem-solving ability.
- Planning and organising skills.
- Computer literacy (POS systems).
- Numeracy skills for handling money and transactions.
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Competencies:
Essential:
- Ability to follow instructions and procedures.
- Deliver results and meet customer expectations.
- Build relationships and interact effectively with customers.
Desirable:
- Ability to work well with others.
- Persuasion and influencing skills.
- Ability to plan and organise tasks.
- Ability to work under pressure and handle setbacks.
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Minimum Requirements:
- Grade 12 (Matric).
- Retail or customer service experience is advantageous.
- Mathematics (50%) and English (50%) are beneficial.
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Additional Information:
- Experience in a retail or FMCG environment is preferred but not mandatory.
- The role involves working with customers daily, so a positive attitude is important.
- Candidates must be reliable, honest, and able to handle cash responsibly.