FIELD AGENTS X50 – WESTERN CAPE (COMMISSION BASED)
Reference Number: FA05/26
A leading funeral assurance provider, Icebolethu Group, is currently recruiting 50 dynamic and driven Field Agents to join its growing team in the Western Cape. Opportunities are available in Bellville, Khayelitsha, Kwa Langa, Gugulethu, and Philippi.
Icebolethu Group is a trusted and reputable organisation, known for delivering dignified burial solutions and excellent customer service. As an authorised financial service provider and a Level 1 BBBEE contributor, the company continues to expand its footprint while maintaining high standards of professionalism and compliance.
Purpose of the Role
The successful candidates will be responsible for generating new business through active fieldwork, including cold calling and direct client engagement. This role is ideal for individuals who are target-driven, confident, and passionate about sales and customer service.
Key Responsibilities
- Promote and sell funeral assurance policies to new and existing clients
- Conduct cold calling and field marketing activities to generate leads
- Build and maintain strong relationships with clients
- Deliver excellent customer service and ensure client satisfaction
- Handle client queries and resolve complaints professionally
- Retain existing clients through follow-ups and policy reviews
- Maintain accurate client records and complete administrative tasks
- Meet and exceed monthly and quarterly sales targets
- Ensure compliance with FAIS and FSCA regulations
Minimum Requirements
- Matric / Grade 12 (essential)
- Relevant tertiary qualification (advantageous)
- RE1 or RE5 certification (advantageous)
- 1–2 years’ experience in sales, customer service, or field operations
- Experience in insurance, funeral assurance, or financial services (preferred)
- Computer literacy (MS Word, Excel, Outlook)
- Clear credit and criminal record
Skills and Competencies
- Strong sales and negotiation skills
- Excellent verbal and written communication
- Customer-focused with strong interpersonal skills
- Ability to work independently and under pressure
- Good problem-solving and conflict resolution abilities
- High level of honesty, reliability, and professionalism
- Strong organisational and administrative skills
- Ability to speak at least three official languages relevant to the province
What You Need to Know
This is a commission-based position, offering high earning potential for motivated individuals. The role requires self-discipline, resilience, and a proactive approach to achieving targets.
All shortlisted candidates will undergo criminal checks, debarment screening, and reference checks.
Icebolethu Group is an equal opportunity employer committed to diversity and inclusion. Candidates from designated groups are encouraged to apply.
How to Apply
Submit your CV clearly stating the Reference Number (FA05/26), Job Title, and Province to:
📧 coastalfieldagents@icebolethu.co.za
📧 MARIA.MDLETSHE@icebolethu.co.za
Closing Date: 25 May 2026
Join a company that values growth, service excellence, and community impact. Apply today and become part of a team making a meaningful difference in people’s lives.
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