Job Title: VIP Security Officer
Location: Pietermaritzburg, KwaZulu-Natal, South Africa (On-site)
Company: Hollywoodbets
Job Category: Facilities and Operations
Job Identification: 1460
Application Deadline: 09 March 2026
Join the Hollywoodbets Purple Team
Becoming part of the Hollywoodbets Purple Team means joining one of South Africa’s most inspiring success stories. From humble beginnings in Durban, Hollywoodbets has grown into a leading brand operating across Africa and the United Kingdom. Our journey is fueled by innovation, ambition, and a passion for excellence. We continue to expand our global footprint, embracing new challenges and opportunities with confidence and determination.
We are currently seeking a professional, vigilant, and customer-focused VIP Security Officer to join our team in Pietermaritzburg, KwaZulu-Natal. If you are passionate about safety, service excellence, and maintaining high operational standards, this opportunity could be your next career move.
About the Role
The VIP Security Officer plays a critical role in ensuring a safe and secure environment for guests, staff, and company assets. This position requires a proactive individual who can maintain vigilance, prevent loss and theft, respond effectively to incidents, and uphold Hollywoodbets’ brand values at all times.
The successful candidate will be responsible for monitoring surveillance equipment, conducting regular patrols, managing access control, enforcing compliance policies, and delivering exceptional front-line guest service. As the first and last point of contact for guests, VIP Security Officers embody professionalism and hospitality while maintaining strict security standards.
Key Responsibilities
Security Operations
- Arrive at least 15 minutes before branch opening time.
- Conduct a thorough perimeter patrol prior to opening.
- Inspect the premises for suspicious activity before unlocking the branch.
- Maintain high levels of vigilance during opening and closing procedures.
- Perform regular floor walks once the branch is operational.
- Patrol interior areas, entrances, back areas, and parking facilities.
- Position strategically during opening and closing to monitor potential risks.
- Ensure all observation checks are completed before management proceeds with daily operational checks.
- Direct traffic within the premises to ensure smooth entry and exit of vehicles and pedestrians.
- Minimize risk during closing procedures by securing access points appropriately.
Equipment and Communication
- Ensure two-way radios, panic buttons, scanners, and related equipment are fully functional.
- Charge equipment batteries overnight for uninterrupted use.
- Carry required communication devices at all times during shift.
- Immediately report faulty or damaged equipment.
Access Control & Searching Procedures
- Scan all individuals entering the premises, including team members.
- Ensure branch doors and gates remain closed in designated search zones.
- Adhere strictly to gender-specific scanning procedures.
- Conduct bag searches according to company policy.
- Enforce regulations prohibiting unauthorized bags, weapons, alcohol (where applicable), and underage entry.
- Remain observant of guests exiting the premises and report any irregularities.
Guest Service Excellence
VIP Security Officers are brand ambassadors and the first point of contact for guests.
- Greet every guest with: “Good day, welcome to Hollywood.”
- Maintain a friendly, professional, and approachable demeanor.
- Provide assistance courteously and proactively.
- Address concerns calmly and escalate issues when necessary.
- Promote a guest-centric culture focused on “service with a smile.”
- Bid guests farewell warmly upon departure.
Compliance & Conduct
- Wear full Amadoda uniform with name badge at all times.
- Maintain professional grooming and appearance standards.
- Do not sit, lounge, use personal cell phones, eat, or smoke while on duty.
- Do not report for duty under the influence of alcohol.
- Do not abandon post or sleep while on duty.
- Avoid casual conversations while stationed at posts.
- Do not accept tips from guests.
- Follow all company compliance regulations regarding betting, alcohol policies, and equipment usage.
Administrative Duties
- Submit daily security reports by 10:00 AM.
- Assist with stock receiving and alarm testing.
- Attend branch meetings when requested.
- Report absenteeism at least two hours before shift start time.
- Be willing to work rotating shifts and flexible hours.
Minimum Requirements
- Registered with PSIRA (Private Security Industry Regulatory Authority).
- Previous experience in a security role.
Advantageous:
- Matric certificate.
- Valid driver’s license.
Skills and Competencies
- Strong business acumen.
- Excellent communication skills.
- High level of attention to detail.
- Strong problem-solving ability.
- Accountability and reliability.
- Guest-focused mindset.
- Ability to work independently.
- Good physical fitness aligned with job demands.
What We Offer
At Hollywoodbets, we believe in empowering our team members to grow and excel. As part of the Purple Team, you will:
- Work in a vibrant and fast-paced environment.
- Be part of a supportive and goal-driven team.
- Access career development and growth opportunities.
- Contribute to a respected and expanding global brand.
- Embrace a culture built on innovation, excellence, and accountability.
We value integrity, teamwork, respect, and performance. Our VIP Security Officers are essential to maintaining our reputation for safety, professionalism, and outstanding guest experience.
Why Join Us?
Hollywoodbets is more than just a workplace — it’s a place where ambition meets opportunity. We are committed to fostering an inclusive and dynamic environment where individuals can thrive, develop their careers, and contribute meaningfully to our continued success.
If you are disciplined, observant, service-driven, and ready to take your career to the next level, we encourage you to apply.
Important Information
- Only applicants who meet the minimum requirements will be considered.
- If you have not been contacted within 30 days of the closing date, please consider your application unsuccessful.
- This is an on-site position based in Pietermaritzburg, KwaZulu-Natal.
- Applicants must be willing to work flexible and rotating shifts.
Are you ready to level up, learn, and perform at your best?
Apply now and become our next Purple Star.
Hollywoodbets is an equal opportunity employer committed to transformation and diversity in the workplace.