P27 General Assistant
Reference Number: PSP260106-2
Company: Dunns (New Business Warehouse)
Department: Operations – Stores
Job Type: Permanent
Number of Positions: 10
Location: South Africa
Closing Date: 11 January 2026
Job Overview
Dunns, a well-established retail brand in South Africa, is currently seeking a dedicated and customer-focused P27 General Assistant to join its team at the Thaba’Nchu 310 store in the Free State. This permanent position is ideal for an individual who enjoys working in a fast-paced retail environment and is passionate about delivering excellent customer service while supporting store operations.
The successful candidate will play an important role in ensuring that the store operates efficiently on a daily basis. This includes assisting customers, maintaining high standards of merchandise presentation, supporting sales targets, and ensuring that company policies and procedures are consistently followed. The role requires a strong sense of responsibility, attention to detail, and the ability to work effectively as part of a team.
Key Purpose of the Role
The main purpose of the P27 General Assistant position is to provide superior customer service while contributing to the achievement of sales and turnover targets. The role also involves assisting store management with daily operational tasks and ensuring that the store environment is welcoming, organized, and aligned with company standards. A high level of professionalism, integrity, and customer focus is essential.
Key Responsibilities
As a P27 General Assistant, your responsibilities will include, but are not limited to, the following:
- Assisting customers in a friendly, professional, and helpful manner to ensure a positive shopping experience
- Actively contributing to the achievement of daily, weekly, and monthly sales targets
- Ensuring that merchandise is correctly displayed according to store and departmental layout guidelines
- Supporting effective stock replenishment to ensure shelves are well-stocked at all times
- Maintaining high standards of housekeeping within the store, including sales floors and stock rooms
- Protecting all company assets, including stock, cash, physical property, staff, and customers
- Following all company policies and procedures to ensure compliance and operational efficiency
- Assisting with correct administrative procedures related to stock control, lay-bys, and mark-downs
- Supporting management with general store duties and operational requirements
- Working cooperatively with team members to achieve store objectives
Minimum Qualifications
- Matric / Grade 12 qualification is required
Knowledge, Skills, and Experience
To be successful in this role, candidates should demonstrate the following knowledge, skills, and attributes:
- Previous experience in a sales or retail environment will be advantageous
- Strong customer service orientation with the ability to engage positively with customers
- Ability to work well as part of a team and support team goals
- Good planning and organizational skills, with the ability to manage daily tasks effectively
- Basic computer literacy and willingness to learn store systems
- High level of attention to detail, especially when handling merchandise and stock
- Strong communication skills, both verbal and interpersonal
- Ability to work under pressure and manage stress in a busy retail setting
- High levels of integrity, reliability, and personal initiative
Ideal Candidate Profile
The ideal candidate for this position is someone who is enthusiastic, dependable, and motivated to grow within the retail industry. You should be comfortable interacting with customers from diverse backgrounds and be willing to take initiative when supporting store operations. A positive attitude, willingness to learn, and commitment to excellent service delivery are key to success in this role.
Why Join Dunns?
Dunns offers an opportunity to work within a reputable retail brand that values teamwork, customer satisfaction, and operational excellence. Employees are provided with a structured work environment where performance, accountability, and customer service are highly regarded. This role offers valuable retail experience and the opportunity to develop practical skills within store operations.
Application Process
Interested candidates are encouraged to apply before the closing date of 11 January 2026. When applying, ensure that your application includes the correct reference number: PSP260106-2. Only shortlisted candidates will be contacted.
If you are passionate about retail, enjoy working with people, and are looking for a permanent opportunity in Thaba’Nchu, this role may be the right fit for you.