🛍️ Frontshop Assistants – Kingsburgh Junction (New Store)
Company: Dis-Chem Pharmacies Limited
Location: Kingsburgh
Position Type: Permanent
Industry: Retail / FMCG
Experience Level: Entry Level
Closing Date: 27 February 2026
🏬 Join a Leading Retail Brand in South Africa
Dis-Chem Pharmacies is opening a new store at Kingsburgh Junction and is seeking enthusiastic, customer-focused individuals to join the team as Frontshop Assistants. This is an exciting opportunity to build your retail career with one of South Africa’s most established pharmacy and retail groups.
As a Frontshop Assistant, you will play a key role in ensuring excellent customer service while maintaining high merchandising and operational standards on the sales floor. This role is ideal for candidates who are detail-oriented, reliable, and passionate about working with customers in a fast-paced retail environment.
🎯 Key Responsibilities
1️⃣ Merchandising and Stock Control
- Ensure shelves are fully stocked and attractively displayed at all times
- Monitor product expiry dates and rotate stock according to company procedures
- Restock merchandise to maximise sales opportunities
- Ensure pricing, labels, and promotional signage are accurate and up to date
- Maintain a clean, organised, and tidy storeroom
- Assist with stocktaking and stock file counts
- Report low, damaged, or expired stock to management promptly
2️⃣ Customer Service Excellence
- Provide friendly, helpful, and professional service to all customers
- Address customer queries promptly and escalate issues when necessary
- Follow up on out-of-stock items in line with store procedures
- Report customer compliments and complaints to management
- Build and maintain positive customer relationships
3️⃣ Point of Sale & Cash Handling
- Process transactions accurately (cash, cards, vouchers, coupons, and other approved payment methods)
- Handle exchanges and returns when authorised
- Process loyalty cards and partner programmes
- Ensure all cash handling procedures are followed, including drop safe requirements
- Maintain accurate daily takings and ensure proper documentation
- Ensure all line voids and price changes are approved by management
4️⃣ General Store Operations
- Assist with loading and off-loading stock deliveries
- Ensure outgoing stock is scanned and paid for
- Flatten boxes after unpacking and place them in designated areas
- Adhere to housekeeping and health & safety standards
- Support team members and assist with training when required
- Follow all company policies, procedures, and uniform guidelines
✅ Minimum Requirements
Essential:
- Grade 12 (Matric / Senior Certificate)
- 0–6 months retail work experience
- Basic understanding of retail operations
- Good numerical skills (addition, subtraction, multiplication, division)
- Ability to communicate clearly and professionally
- South African citizen
- Clear criminal and credit record (MIE verification)
- Willingness to work retail hours, including weekends and public holidays
Advantageous:
- 1 year retail experience
- Retail Business Management certification
- Basic computer literacy (Word, Excel, Outlook)
- SAP knowledge
- Driver’s license and reliable transport
🌟 Desired Skills and Competencies
Successful candidates should demonstrate:
- Strong attention to detail
- Ability to follow procedures accurately
- Problem-solving skills and knowing when to escalate issues
- Accountability and reliability
- Customer-focused mindset
- Ability to work independently with minimal supervision
- Teamwork and collaboration skills
💼 What This Opportunity Offers
Dis-Chem provides a supportive retail environment where employees can develop valuable skills in customer service, merchandising, and retail operations. This role offers:
- Market-related salary
- Provident Fund
- Staff Account benefits
- Medical Aid (subject to company policy)
- Career growth opportunities within a national retail brand
Working in retail offers valuable experience in communication, time management, teamwork, and problem-solving — all essential skills for long-term career growth.
📅 Application Information
Closing Date: 27 February 2026
Only successful applicants will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
Dis-Chem Pharmacies is an equal opportunity employer. The company’s Employment Equity Plan and Transformation Strategy will be considered during the recruitment process. Applications from People with Disabilities are encouraged.
🔎 Why Apply?
If you are looking for an entry-level retail position in KwaZulu-Natal and want to gain experience with a respected South African retailer, this is an excellent opportunity. The new Kingsburgh Junction store offers a fresh environment where you can grow professionally while delivering exceptional customer service.
Apply before the closing date to be considered for this exciting opportunity.