Closing Date
2025/11/02
Reference Number
RCL251023-2
Company RCL Foods
Job Title Senior Dispatch Controller
Functions Supply Chain
Job Type Classification Permanent
Location – Town / City Durban
Location – Province KwaZulu-Natal
Location – Country South Africa
Job Description
At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our purpose, to Grow What Matters!
Our Talent Team is on the hunt for a Senior Dispatch Controller for the Baking Division at Sunshine Bakery. The role will be based in Durban and will report into the General Manager.
The Senior Dispatch Controller will be responsible to explain all variances on cycle counts and Bread Recon. Ensure all documentation and loading sheets are completed accurately and timeously. Management and monitoring of despatch clerks and loaders to ensure compliance with company standards.
Minimum Requirements
Grade 12 and a Tertiary Qualification in Logistics or Supply Chain Management.
Minimum 5 years supervisory/management experience in distribution.
FMCG experience required.
Experience working with JDE systems advantageous.
Good computer literacy – especially Excel and E-mail.
Duties & Responsibilities
Dispatch Sales:
Manage and ensure adherence to standard operating procedures related to cash sales and damage sales.
Loading of Trucks:
Manage and ensure adherence to standard operating procedures related to loading of trucks.
Returns:
Manage and ensure adherence to standard operating procedures related to returns and damages.
Crate Control:
Manage the full control crate function and ensure accurate daily reporting.
Cost Control:
Assist to prepare annual budget prior to start of new financial year.
Monitor and control expenses against budget and report on deviations.
Ensure cost efficiency with regards to expenditure.
Transactional Duties:
Ensure accurate stock count after every shift.
Analyze and report on variances with regards to stock counts.
Ensure the production transfer of product is agreed and signed off with production.
Ensure Bread Recon balances daily.
Prepare and present monthly KPI report to senior management team.
People Management:
Set daily objectives for staff, ensuring full productivity and value add to the business.
Manage staff performance weekly and give regular feedback, taking disciplinary action when necessary and giving recognition where it’s due.
Conduct formal performance reviews twice yearly with despatch controller.
Hold monthly meetings with staff.
Leave planning, ensuring no leave is lost.
Ensure rosters in place for team.
Participate in recruitment of new employees.
General:
Attendance at inter-departmental meetings and give input related to despatch.
Ensure the despatch area is kept clean at all times.