Dis-Chem Pharmacies Merchandiser Job Opportunity – Cornubia, Umhlanga (Apply Before 26 March 2026)
Dis-Chem Pharmacies Limited is currently recruiting for a Merchandiser to join its retail team at the Cornubia store in Umhlanga, KwaZulu-Natal. This permanent position is ideal for individuals who are enthusiastic about retail, customer service, and maintaining well-organised product displays.
The role focuses on ensuring that merchandise is properly stocked, displayed, and maintained according to Dis-Chem’s merchandising standards. The successful candidate will also assist customers, support store operations, and help maintain the overall presentation of the store.
Candidates who are reliable, detail-oriented, and willing to work retail hours are encouraged to apply before the closing date.
About Dis-Chem Pharmacies
Dis-Chem Pharmacies Limited is one of South Africa’s leading retail pharmacy chains, offering a wide range of pharmaceutical products, health items, beauty products, and everyday consumer goods. The company operates numerous stores nationwide and has built a strong reputation for providing quality products and excellent customer service.
The organisation operates within the fast-moving consumer goods (FMCG) sector and focuses on delivering a convenient and efficient shopping experience for customers. Merchandisers play an important role in ensuring that store shelves remain fully stocked, organised, and visually appealing.
Position Overview
The Merchandiser will be responsible for ensuring that products are correctly displayed and available on shelves at all times. The role involves managing stock rotation, monitoring expiry dates, maintaining store displays, and supporting general stock management activities.
In addition to merchandising duties, the position also requires providing friendly and helpful customer service, assisting customers with product queries, and ensuring a positive shopping experience.
This role is well suited to individuals who enjoy working in a retail environment and who have strong organisational and time management skills.
Location
This position is based at the Dis-Chem Cornubia store in Umhlanga, KwaZulu-Natal. Applicants should either reside in close proximity to the store or have reliable transport to travel to and from work.
Minimum Requirements
Applicants must meet the following essential requirements in order to be considered for the role:
- Grade 12 / Matric certificate
- Up to six months of retail experience
- Basic computer literacy, including Microsoft Office
- Willingness and availability to work retail hours, including weekends and holidays
Advantageous Qualifications and Experience
While not mandatory, the following experience or skills may strengthen an application:
- At least one year of retail experience
- Knowledge of merchandising standards
- Familiarity with the FMCG industry
- Product or category knowledge relevant to retail environments
Candidates who have previous experience working in a retail store or supermarket environment may have an advantage.
Key Responsibilities
The Merchandiser will perform a variety of tasks that ensure products are properly displayed and available to customers. The role requires close attention to detail and the ability to maintain store presentation standards.
Some of the main responsibilities include the following:
Stock Replenishment
The Merchandiser must ensure that products are restocked regularly to maintain full shelves and maximise sales opportunities. This includes retrieving stock from the storeroom and placing it on shelves in the correct locations.
Proper stock replenishment ensures that customers can easily find the products they need.
Stock Storage and Organisation
Stock received from deliveries or pulled from the storeroom must be stored and packed in the correct spaces in a timely manner. Maintaining an organised stockroom helps improve efficiency and ensures that products are easy to locate.
Monitoring Expiry Dates
The Merchandiser must regularly check product expiry dates to ensure that no expired items remain on shelves. Products approaching their sell-by dates should be handled according to company procedures.
This process helps maintain product quality and customer safety.
Maintaining Product Availability
The successful candidate will ensure that the full range of products is available on shelves whenever possible. If items are running low or out of stock, this information must be reported to management.
Stock Rotation
Merchandisers must follow the FIFO (First In, First Out) principle when rotating stock. This ensures that older stock is sold first before newer stock is placed on shelves.
Proper stock rotation reduces waste and ensures efficient stock management.
Reporting Stock Issues
Any issues related to stock must be reported to management. This includes:
- Low stock levels
- Out-of-stock items
- Damaged products
- Expired products
Timely reporting allows management to resolve stock issues quickly.
Stock Counting and Stocktaking
The Merchandiser will assist with stock counting activities and general stocktaking processes. Accurate stock counts help maintain proper inventory records.
Merchandising and Display Maintenance
Products must be arranged according to Dis-Chem’s store layout and planograms. The Merchandiser will ensure that displays are neat, organised, and visually appealing.
This includes building and maintaining merchandising displays and ensuring that products are properly faced and labelled.
Shelf Maintenance
Front shop shelves must always remain clean, organised, and clearly labelled with correct pricing. If price discrepancies are identified, these must be reported to management immediately.
Stock Handling and Store Maintenance
The role also involves assisting with:
- Loading and off-loading stock deliveries
- Flattening boxes after unpacking merchandise
- Taking packaging to the designated storage areas
- Maintaining general cleanliness and organisation within the store
These activities help maintain a safe and efficient retail environment.
Customer Service
Providing excellent customer service is a key responsibility of the role. The Merchandiser should assist customers with product queries, provide helpful advice, and ensure a positive shopping experience.
All customer enquiries regarding stock availability must be followed up and resolved when possible.
Training and Team Support
The Merchandiser may also assist with the training of new staff members by helping them understand store procedures and merchandising standards.
Working cooperatively with other team members helps maintain an efficient and positive workplace.
Compliance with Company Policies
All employees must follow Dis-Chem’s policies, procedures, standard operating procedures (SOPs), and health and safety regulations. Adhering to these guidelines ensures safe and professional store operations.
Required Competencies
Successful candidates should demonstrate the following essential competencies:
- Strong command of the English language
- Professional and presentable appearance
- Effective communication with customers and colleagues
- Trustworthiness and honesty
- Strong time management skills
Additional Advantageous Skills
While not essential, the following skills may be beneficial:
- Ability to communicate in more than one language
- Knowledge of merchandising practices within the FMCG sector
- Familiarity with product categories
- Ability to analyse ZMORE reports for ordering and stock management
- Awareness of suspicious behaviour within retail environments
Special Conditions of Employment
Applicants must be willing and able to meet the following conditions:
- Work retail hours including weekends and public holidays
- Be physically fit to lift and move heavy boxes
- Follow workplace health and safety standards
- Have reliable transport or live near the store
- Be a South African citizen
- Have clear credit and criminal records
Salary and Benefits
Dis-Chem offers a competitive and market-related salary package along with several employee benefits. These may include:
- Medical aid
- Provident fund
- Staff account benefits
These benefits support employee well-being and provide financial security.
Employment Equity
Dis-Chem Pharmacies is an equal opportunity employer. The company’s Employment Equity Plan and transformation strategy will be considered during the recruitment process. Dis-Chem also actively encourages applications from people with disabilities.
Application Deadline
Applications for the Merchandiser position must be submitted before the closing date:
Closing Date: 26 March 2026
Only successful candidates will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
This Merchandiser opportunity at Dis-Chem Pharmacies provides an excellent entry-level pathway into the retail and FMCG industry. Individuals who enjoy working with products, interacting with customers, and maintaining organised store environments are encouraged to apply.